SHIPPING POLICY

We ship within the UK and to main land Europe. If you would like a quote on any bespoke delivery please contact us and we will try and accommodate. Please allow 1-2 working days for us to process your order. 

UK DELIVERY

Free standard shipping on orders over £200

Standard signed for delivery (2-3 working days) – £4

MAINLAND EUROPE DELIVERY 

Standard International signed for delivery (3-7 working days) – £12

UNITED STATES DELIVERY

Standard International signed for delivery (3-7 working days) – £19

AUSTRALIA / NEW ZEALAND

Standard International signed for delivery (5-10 working days) – £21

Please be aware that for international orders JASMIIN is not liable for customs clearance fees in your country or holding times of packages by customs. If you refuse a shipment from JASMIIN you are responsible for the shipping charges, any import fees that are incurred, and the cost of returning the package to us. This amount will be deducted from your refund. 

RETURN & EXCHANGE POLICY

RETURNS

 

We hope you love your purchase.  However, if something is not quite right, you can return the item to us within 14 days to obtain a refund.  Items must be returned to us unused with JASMIIN tags, packaging and labels still attached.

 

If you would like to return an item please contact us for the return details. Please note that we do not cover return shipping so this will be at your own cost. We recommend that any returns are sent via a tracked shipping method as you will be responsible for the items until they reach us. Once the items are received and checked for any damage refunds will be sent within 7 days.

EXCHANGES

If you wish to exchange your item for a different size or colour, please email us and we will arrange for the new order to be sent as soon as we receive the returned item.  Please note that all shipping and returns charges are applicable for exchanges.